Legal
Privacy Policy
Last updated: January 1, 2026
Contents
At An Up Star, we take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how you can control it. We never sell your personal data to third parties.
1. Overview
An Up Star, Inc. ("An Up Star," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
2. Information We Collect
We collect information you provide directly to us, information we collect automatically, and information from third parties.
Information You Provide:
• Account registration data (name, email address, password)
• Profile information (company name, website, social media handles)
• Payment and billing information (processed securely through third-party payment processors)
• Campaign briefs, product descriptions, and creative assets
• Communications with our support team
Information Collected Automatically:
• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system, unique device identifiers)
• Usage data (features used, actions taken within the platform)
• Cookies and similar tracking technologies
Information from Third Parties:
• Social media platform data (follower counts, engagement metrics) when you connect accounts
• Payment verification data from payment processors
• Analytics data from advertising partners
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, and improve our Services
• Process transactions and send related information
• Match brands with appropriate influencers for campaigns
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
Account data is retained for the duration of your account and for a period of 3 years following account closure, unless you request deletion sooner.
7. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption (SSL/TLS) for data in transit and at rest.
However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a machine-readable copy of your data
• Opt-out: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Do Not Track: We honor Do Not Track signals from browsers
To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.
9. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
10. International Data Transfers
An Up Star is based in the United States and the information we collect is governed by U.S. law. If you are accessing our Services from outside the United States, please be aware that information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
An Up Star
135 W 50th Street
New York, NY 10020
United States
Email: [email protected]